Subscription refunds
If you are not satisfied with a paid subscription, contact us within 14 days of the initial purchase or renewal. Approved refunds are returned to the original payment method when possible.
Usage and add-ons
Usage-based charges, third-party infrastructure charges, setup work, and add-ons may be non-refundable once delivered or consumed.
Cancellations
You can cancel a subscription to prevent future renewals. Cancellation does not automatically refund past charges unless the refund request is approved under this policy.
Processing time
Approved refunds are submitted promptly, but banks and payment providers may take additional time to post funds back to your account.
Abuse and violations
Refunds may be denied for accounts suspended or terminated because of fraud, abuse, chargeback misuse, or violations of the Terms and Conditions.
How to request a refund
Include your account email, plan, charge date, and reason for the request so we can review it quickly.