method 1
Create an email address for a channel or DM
By default, anyone can create an email address for a channel or DM. Once an email address has been created for a conversation, anyone with the email address can use it to send emails to Slack.
Note: If you work with people from other organisations in channels, each organisation can create a unique email address for a channel. Any emails sent to that channel will be visible to all members.
Create an email address
- From your desktop, open the channel or DM that you’d like to send emails to.
- Click on the channel or member name(s) in the conversation header.
- Click on the Integrations tab.
- Select Send emails to this [channel] or [conversation].
- Click on Get email address.
- If you’d like to set up an automatic forwarding rule from your email provider or add the email address to your address book, click on Copy next to the email address.
- If you created an email address for a channel, Slackbot will post a message that’s only visible to you with a prompt to let members know that an email address has been created. Click on Share email address to post a message to the channel with any details that you want to share. Otherwise, click on Dismiss.
method 2
Customise email appearance
If you like, you can add an image and customised name for emails posted to Slack so that they’re easier for people to recognise.
- From your desktop, open a channel or DM with an email address.
- Click on the channel or member name(s) in the conversation header.
- Click on the Integrations tab.
- Select Send emails to this [channel] or [conversation].
- Click on Customise email appearance.
- Below Email icon, open the drop-down menu to upload an image or choose an emoji to display alongside emails posted to Slack.
- Below Email name, enter a label for your emails.
- Click on Save changes.